<script data-pm-proxy="intercept"></script><?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0"><channel><title><![CDATA[Full Tech Ahead with Amanda]]></title><description><![CDATA[Welcome to my tech-focused publication where I explore technology, innovations, research and educational opportunities making an impact in our world.]]></description><link>https://fulltechahead.substack.com</link><image><url>https://substackcdn.com/image/fetch/$s_!zdzP!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fbd9523ee-1fa7-4562-8bd5-1070e5b30ad3_500x500.png</url><title>Full Tech Ahead with Amanda</title><link>https://fulltechahead.substack.com</link></image><generator>Substack</generator><lastBuildDate>Thu, 03 Sep 2026 08:34:11 GMT</lastBuildDate><atom:link href="/__u/fulltechahead.substack.com/feed" rel="self" type="application/rss+xml"/><copyright><![CDATA[Amanda  Razani]]></copyright><language><![CDATA[en]]></language><webMaster><![CDATA[fulltechahead@substack.com]]></webMaster><itunes:owner><itunes:email><![CDATA[fulltechahead@substack.com]]></itunes:email><itunes:name><![CDATA[Amanda  Razani]]></itunes:name></itunes:owner><itunes:author><![CDATA[Amanda  Razani]]></itunes:author><googleplay:owner><![CDATA[fulltechahead@substack.com]]></googleplay:owner><googleplay:email><![CDATA[fulltechahead@substack.com]]></googleplay:email><googleplay:author><![CDATA[Amanda  Razani]]></googleplay:author><itunes:block><![CDATA[Yes]]></itunes:block><item><title><![CDATA[Why CEOs are Failing Their AI Strategy]]></title><description><![CDATA[While 70% of CEOs state they officially &#8220;own&#8221; their company&#8217;s AI strategy, only 60% actually participate in the core AI decision-making processes]]></description><link>https://fulltechahead.substack.com/p/why-ceos-are-failing-their-ai-strategy</link><guid isPermaLink="false">https://fulltechahead.substack.com/p/why-ceos-are-failing-their-ai-strategy</guid><dc:creator><![CDATA[Amanda  Razani]]></dc:creator><pubDate>Thu, 27 Aug 2026 18:09:16 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/213034542/bcb01957dd99c0d98ac82ed440df14e5.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>In this episode of &#8220;Full Tech Ahead,&#8221; host Amanda Razani interviews Kurt Muehmel, Head of AI Strategy at Dataiku. They discuss the recently published &#8220;2026 CEO Confessions Report,&#8221; which gathers anonymous feedback from around 900 global enterprise CEOs. </p><p>Muehmel reveals a notable structural disconnect: while 70% of CEOs state they officially &#8220;own&#8221; their company&#8217;s AI strategy, only 60% actually participate in the core AI decision-making processes, which are typically delegated down to CIOs and Heads of AI. </p><p>A major highlight of the report is that 76% of CEOs regret their initial AI vendor choices, feeling dangerously over-dependent on a few select providers. Following recent geopolitical export controls and government bans in June and July 2026 that suddenly restricted model availability, Muehmel stresses the absolute necessity of maintaining &#8220;strategic independence.&#8221; </p><p>He urges leaders to design flexible architectures that allow rapid model switching, reduce token expenditures by shifting optimized base loads to open-source models, and establish robust governance before operational expectations collide with board-level accountability.</p><p><strong>Key Quotes</strong></p><p>&#8220;Seventy percent of the CEOs that we surveyed say that they own the AI strategy... But then only sixty percent are saying that they participate in a lot of or most of the AI related decisions.&#8221;</p><p>&#8220;Seventy-six percent of CEOs said that they regretted one of the choices, one of the vendor choices that they had made, and were feeling overly dependent on too few AI vendors.&#8221;</p><p>&#8220;AI is increasingly becoming a geopolitical topic... which means that it&#8217;s critically important for enterprises to be able to choose a model... but then be ready to test and switch quickly.&#8221;</p><p>&#8220;Boards are asking CEOs to defend the AI outcomes faster than companies can actually explain them.&#8221;</p><p><strong>Takeaways</strong></p><p>Bridge the Executive-AI Disconnect: CEOs are forced to be the public and investor face defending AI initiatives to boards, yet they lack granular involvement in implementation choices. Successful organizations close this gap by ensuring top executives are hands-on, everyday users of AI tools to fully comprehend their operational limitations and strengths.</p><p>Maintain Strict Strategic Independence: Geopolitical interventions and export controls make tight coupling with a single proprietary AI vendor a massive enterprise liability. Companies must construct their computing frameworks to remain model-agnostic, allowing seamless backend transitions from one provider to another without rebuilding the entire application stack.</p><p>Optimize via Smaller, Open-Source Models: While token consumption across the global economy will continue to skyrocket, enterprise spending must mature from experimentation to cost optimization. Organizations should use premium frontier models solely for initial prototyping, then shift production workloads to specialized or local open-source models to permanently secure access and slash token costs.</p><p>Prioritize Real-Time Explanability Over Shovel-Ready Slop: Employees will naturally bring unapproved tools past corporate firewalls to clear mundane work debt. Leaders must quickly provide centralized, secure internal agents and copilots that go beyond basic text processing to automate advanced workflows with clear logging, observability, and data-privacy safeguards.</p><div class="subscription-widget-wrap-editor" data-attrs="{&quot;url&quot;:&quot;https://fulltechahead.substack.com/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe&quot;,&quot;language&quot;:&quot;en&quot;}" data-component-name="SubscribeWidgetToDOM"><div class="subscription-widget show-subscribe"><div class="preamble"><p class="cta-caption">Full Tech Ahead with Amanda is a viewer and reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.</p></div><form class="subscription-widget-subscribe"><input type="email" class="email-input" name="email" placeholder="Type your email&#8230;" tabindex="-1"><input type="submit" class="button primary" value="Subscribe"><div class="fake-input-wrapper"><div class="fake-input"></div><div class="fake-button"></div></div></form></div></div>]]></content:encoded></item><item><title><![CDATA[Stop the Ad Ops Grind: Cut Errors and Unlock Growth]]></title><description><![CDATA[The vital role of automation in digital media ad ops and how it addresses operational complexities across publishers, media owners and streaming platforms]]></description><link>https://fulltechahead.substack.com/p/stop-the-ad-ops-grind-cut-errors</link><guid isPermaLink="false">https://fulltechahead.substack.com/p/stop-the-ad-ops-grind-cut-errors</guid><dc:creator><![CDATA[Amanda  Razani]]></dc:creator><pubDate>Thu, 20 Aug 2026 16:40:17 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/212028340/9b6b98dc7244fd257ecf3b2ac57ae7dd.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p><span>In this episode of &#8220;Full Tech Ahead,&#8221; host Amanda Razani interviews Michele Bavitz, Vice President of Growth at Theorem. They discuss the vital role of automation in digital media ad operations (ad ops) and how it addresses operational complexities across publishers, media owners and streaming platforms. </span></p><p><span>Bavitz explains that ad campaigns touch multiple internal teams throughout the end-to-end &#8220;order-to-cash&#8221; lifecycle&#8212;including sales, client success, ad ops, IT and finance. This high-volume, multi-platform environment creates massive friction and costly manual errors. </span></p><p><span>By adopting a hybrid automation model that integrates both tech solutions and human oversight, organizations can eliminate repetitive toil, reduce financial make-goods, cut operational overhead, and allow teams to upskill toward strategic growth, media prospecting and performance analytics.</span></p><h3><strong><span>Key Quotes</span></strong></h3><ul><li><p><span>&#8220;Theorem... is a digital media organization... Our model is a hybrid where with clients, we are integrating the human element as well as the tech side to bring greater automation.&#8221;</span></p></li><li><p><span>&#8220;The end to end process in delivering an ad campaign touches so many teams... It brings a lot of opportunity for things like error, friction with internal teams as well as client teams.&#8221;</span></p></li><li><p><span>&#8220;What I&#8217;m seeing... is less about job loss and more about upskilling... taking those resources and upskilling them to work on the tech side.&#8221;</span></p></li><li><p><span>&#8220;You want to pick the least complex process with the highest impact... Within our experience, we&#8217;ve found that the trafficking process within ad operations is the one that has the highest impact.&#8221;</span></p></li></ul><h3><strong><span>Takeaways</span></strong></h3><ul><li><p><strong><span>Address the Order-to-Cash Friction:</span></strong><span> Ad operations isn&#8217;t an isolated department; ad campaigns flow through sales, account management, finance, and IT. Automating manual handoffs within this complete order-to-cash lifecycle drastically reduces campaign errors, avoids costly client make-goods, and resolves cross-departmental friction.</span></p></li><li><p><strong><span>Prioritize High-Impact, Low-Complexity Targets:</span></strong><span> When initiating ad ops automation, gather all departmental leaders to map collective pain points. Start the roadmap with highly repeatable, high-volume operational bottlenecks&#8212;such as creative asset trafficking&#8212;to yield immediate cost efficiency and team relief.</span></p></li><li><p><strong><span>Upskill Teams from Trafficking to QA:</span></strong><span> Automation in ad ops is not a single &#8220;switch flip&#8221; that eliminates human workers. As automated pipelines take over routine uploads, ad ops roles shift naturally from manual trafficking to strategic Quality Assurance (QA), client prospecting, and data-driven pitch positioning.</span></p></li><li><p><strong><span>Culture and Leadership Alignment Come First:</span></strong><span> The biggest obstacle to successful automation isn&#8217;t software capability or API integration; it is organizational culture and executive alignment. All leaders across finance, sales, IT, and operations must agree on unified automation goals before deployment.</span></p><div class="subscription-widget-wrap-editor" data-attrs="{&quot;url&quot;:&quot;https://fulltechahead.substack.com/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe&quot;,&quot;language&quot;:&quot;en&quot;}" data-component-name="SubscribeWidgetToDOM"><div class="subscription-widget show-subscribe"><div class="preamble"><p class="cta-caption">Full Tech Ahead with Amanda is a viewer and reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.</p></div><form class="subscription-widget-subscribe"><input type="email" class="email-input" name="email" placeholder="Type your email&#8230;" tabindex="-1"><input type="submit" class="button primary" value="Subscribe"><div class="fake-input-wrapper"><div class="fake-input"></div><div class="fake-button"></div></div></form></div></div></li></ul>]]></content:encoded></item><item><title><![CDATA[Control Your Data and Stop AI Leaks]]></title><description><![CDATA[How AI is fundamentally transforming data security posture management (DSPM) and exposing long-neglected operational hygiene]]></description><link>https://fulltechahead.substack.com/p/control-your-data-and-stop-ai-leaks</link><guid isPermaLink="false">https://fulltechahead.substack.com/p/control-your-data-and-stop-ai-leaks</guid><dc:creator><![CDATA[Amanda  Razani]]></dc:creator><pubDate>Thu, 13 Aug 2026 13:45:04 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/211039742/f98af4beab6c47af25e27c2580e98271.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p><span>In this episode of &#8220;Full Tech Ahead,&#8221; host Amanda Razani interviews Ward Balcerzak, Field CISO at Sentra. They explore how AI is fundamentally transforming data security posture management (DSPM) and exposing long-neglected operational hygiene, such as outdated access rights and forgotten data repositories. </span></p><p><span>Balcerzak highlights the evolution from basic Large Language Models (LLMs) to fully Agentic AI systems capable of autonomous reasoning. He warns that threat actors are using advanced frontier models to chain together low-and-medium severity vulnerabilities to breach perimeters and exfiltrate IP. </span></p><p><span>To counter these AI-driven external attacks and internal data overexposure, Balcerzak advises business leaders to move past &#8220;opening the floodgates,&#8221; establish strict data provisioning based on specific use cases, build trust-based partnerships across departments (Legal, HR, Privacy), and master basic data and identity security fundamentals.</span></p><h3><strong><span>Key Quotes</span></strong></h3><ul><li><p><span>&#8220;Sentra... we are a data security posture management software vendor. And what that really is, is we&#8217;re finding where your sensitive data is at, what it is, how it&#8217;s exposed.&#8221;</span></p></li><li><p><span>&#8220;AI is exposing things that we forgot about for the last twenty years or we ignored... hygiene, data hygiene, access rights.&#8221;</span></p></li><li><p><span>&#8220;Frontier models are able to chain exploits together in a way that humans really didn&#8217;t think about... You need to focus on the mediums and lows, first and foremost.&#8221;</span></p></li><li><p><span>&#8220;Security leaders... you need to find your champions out there in the organization... Start reaching out... make them your best friends.&#8221;</span></p></li></ul><h3><strong><span>Takeaways</span></strong></h3><ul><li><p><strong><span>Address Medium and Low Vulnerabilities:</span></strong><span> Traditional vulnerability management focuses exclusively on high and critical risks. However, threat actors now leverage AI models to string together multiple minor, unpatched exploits into sophisticated breach pathways, making low-and-medium vulnerability remediation mandatory.</span></p></li><li><p><strong><span>Avoid Opening Data Floodgates:</span></strong><span> Deploying copilots or agentic AI across an entire corporate dataset by default creates severe overexposure. Companies must restrict training and input data to a minimal, highly specific subset tailored strictly to defined business outputs and permissioned user roles.</span></p></li><li><p><strong><span>Bridge the Security-Business Communication Gap:</span></strong><span> Security professionals cannot protect an organization without understanding operational goals. CISOs should establish non-transactional, human relationships with non-technical leaders in Legal, HR, Privacy, and specific business units to identify champions and align security posture with actual daily usage.</span></p></li><li><p><strong><span>Master Identity and Data Fundamentals:</span></strong><span> A strong AI defense relies on basic digital hygiene. Organizations must clean up authentication infrastructure (such as Active Directory) to enforce need-to-know access, tokenize or encrypt sensitive data in databases, and run continuous discovery to locate forgotten corporate data assets.</span></p><div class="subscription-widget-wrap-editor" data-attrs="{&quot;url&quot;:&quot;https://fulltechahead.substack.com/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe&quot;,&quot;language&quot;:&quot;en&quot;}" data-component-name="SubscribeWidgetToDOM"><div class="subscription-widget show-subscribe"><div class="preamble"><p class="cta-caption">Full Tech Ahead with Amanda is a viewer and reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.</p></div><form class="subscription-widget-subscribe"><input type="email" class="email-input" name="email" placeholder="Type your email&#8230;" tabindex="-1"><input type="submit" class="button primary" value="Subscribe"><div class="fake-input-wrapper"><div class="fake-input"></div><div class="fake-button"></div></div></form></div></div></li></ul>]]></content:encoded></item><item><title><![CDATA[Cyberattacks are up 4X. Are you Ready?]]></title><description><![CDATA[The massive cybersecurity challenges facing small to medium-sized enterprises and MSPs who struggle with limited resources and complex &#8220;Franken-stacks&#8221;]]></description><link>https://fulltechahead.substack.com/p/cyberattacks-are-up-4x-are-you-ready</link><guid isPermaLink="false">https://fulltechahead.substack.com/p/cyberattacks-are-up-4x-are-you-ready</guid><dc:creator><![CDATA[Amanda  Razani]]></dc:creator><pubDate>Thu, 06 Aug 2026 14:18:58 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/210079800/35c2e4bb265a5c50acd14408451a9c80.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>In this episode of &#8220;Full Tech Ahead,&#8221; host Amanda Razani interviews Joe Sykora, CEO of Coro. They discuss the massive cybersecurity challenges facing small to medium-sized enterprises (SMEs) and Managed Service Providers (MSPs) who struggle with limited resources and complex &#8220;Franken-stacks&#8221;&#8212;a fragmented mix of disconnected, multi-vendor security tools stitched together via APIs.</p><p>Sykora outlines how Coro eliminates this complexity by providing a unified platform powered by a single agent and a clean, consolidated dataset running roughly 14 integrated modules. This architecture enables an automated cyber threat remediation rate of 92% to 96%. Sykora notes that cyberattacks have surged 3 to 4 times per client compared to last year due to malicious AI use.</p><p>To address this, he champions operational simplicity, a 100% channel-partner model, and urges security leaders to embrace rapid product cycles and platform consolidation to maximize MSP profit margins and eliminate costly misconfigurations.</p><p><strong>Key Quotes</strong><br></p><ul><li><p>&#8220;Coro is a complete cybersecurity platform... We have a single agent that we provide roughly fourteen different modules... we cover all aspects of cyber.&#8221;</p></li><li><p>&#8220;The number one risk is people... but number two is misconfiguration. I&#8217;ve seen a lot of clients through the years have issues with something was misconfigured because they had that &#8216;Franken-stack&#8217;.&#8221;</p></li><li><p>&#8220;As a provider who gets to see things happen, we&#8217;ve already seen almost four X the number of attacks so far this year than all of last year.&#8221;</p></li><li><p>&#8220;If you&#8217;re not using an AI system, I don&#8217;t see how you keep up... This is kind of hyperscale when it comes to that.&#8221;</p></li></ul><p><strong>Takeaways</strong><br></p><ul><li><p>Ditch the &#8220;Franken-stack&#8221; for Data Cleanliness: Relying on separate security tools connected via APIs fails to provide a true &#8220;single pane of glass.&#8221; A unified platform ensures a clean, singular dataset, which is the foundational prerequisite for defensive AI to effectively stop and remediate threats automatically.</p></li><li><p>Consolidation Cuts Operational Overhead: For MSPs, the primary cost is not software licensing but backend operational labor. Switching from fragmented tools to a unified architecture allows a single security analyst to manage 100 to 200 clients seamlessly, compared to just 20 or 30 under an enterprise legacy setup, heavily expanding profit margins.</p></li><li><p>Defensive AI is Mandatory: With AI-driven phishing and social engineering attacks scaling up to 4X per client in 2026, cyber threats no longer contain obvious grammar mistakes or broken logos. Keeping up with this hyper-scale execution requires immediate adoption of automated, defensive AI ecosystems.</p></li><li><p>Embrace Hyper-Fast Change Cycles: The landscape is shifting so quickly that traditional long-term product roadmaps are being superseded by immediate, rolling update cycles. Cybersecurity leaders and developers must remain adaptable and open to constant system refactoring to survive market disruption.</p></li></ul><div class="subscription-widget-wrap-editor" data-attrs="{&quot;url&quot;:&quot;https://fulltechahead.substack.com/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe&quot;,&quot;language&quot;:&quot;en&quot;}" data-component-name="SubscribeWidgetToDOM"><div class="subscription-widget show-subscribe"><div class="preamble"><p class="cta-caption">Full Tech Ahead with Amanda is a viewer and reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.</p></div><form class="subscription-widget-subscribe"><input type="email" class="email-input" name="email" placeholder="Type your email&#8230;" tabindex="-1"><input type="submit" class="button primary" value="Subscribe"><div class="fake-input-wrapper"><div class="fake-input"></div><div class="fake-button"></div></div></form></div></div><p></p><p><strong>Coro website and social handles:</strong></p><p>https://www.coro.net/</p><p>https://www.linkedin.com/company/corocyber/</p><p>https://x.com/coro_cyber?s=20</p><p>https://www.youtube.com/@coro-cybersecurity</p><p></p><p><em><strong>Many Thanks to Coro for sponsoring this episode!</strong></em></p>]]></content:encoded></item><item><title><![CDATA[Manage Your AI Security Debt]]></title><description><![CDATA[Following the recent release of advanced AI models, vulnerability report volumes surged by over 90%]]></description><link>https://fulltechahead.substack.com/p/manage-your-ai-security-debt</link><guid isPermaLink="false">https://fulltechahead.substack.com/p/manage-your-ai-security-debt</guid><dc:creator><![CDATA[Amanda  Razani]]></dc:creator><pubDate>Fri, 24 Jul 2026 18:14:59 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/208364015/301ad06d29a08e02021dde8f6ddd3f3f.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>In this episode of &#8220;Full Tech Ahead,&#8221; host Amanda Razani interviews Nidhi Aggarwal, Chief Product Officer (CPO) of HackerOne. They discuss the paradigm shift in cybersecurity risks caused by AI-accelerated software development. Aggarwal introduces HackerOne&#8217;s new continuous threat exposure management platform, H1, designed to bridge the &#8220;find-to-fix&#8221; lifecycle gap.</p><p>She reveals that following the release of advanced AI models, vulnerability report volumes surged by over 90% in April 2026 alone. This influx has dramatically shortened the &#8220;zero-day clock&#8221;, the time between vulnerability discovery and adversary exploitation, from an average of one month down to mere hours or minutes.</p><p>To combat the resulting 25X spike in critical vulnerability backlogs and build up &#8220;exposure debt,&#8221; Aggarwal emphasizes that organizations must abandon seasonal compliance checks in favor of continuous, AI-driven adversarial pen testing combined with human discernment.</p><p><strong>Key Quotes</strong><br></p><ul><li><p>&#8220;Remediation has not kept pace... most CISOs are not looking for more vulnerabilities. Everybody&#8217;s inundated with vulnerabilities.&#8221;</p></li><li><p>&#8220;The zero day clock... has steadily gone down from it used to be about a month last year to a matter of a few hours now in this year with AI.&#8221;</p></li><li><p>&#8220;Defense has to operate at that AI offensive scale... We have a concept called exposure debt... you have to think of it like technical debt or something sitting on your balance sheet.&#8221;</p></li><li><p>&#8220;The big advice would be offense is defense. So you have to think offensively.&#8221;</p></li></ul><p><strong>Takeaways</strong><br></p><ul><li><p>Automate Defense at Machine Scale: Since generative AI has driven the marginal cost of cyberattacks close to zero, adversaries can now launch massive, automated exploits in under ten minutes. Security defense can no longer operate at human speed; prioritization and remediation must scale up to match offensive AI.</p></li><li><p>Manage Your &#8220;Exposure Debt&#8221;: Unremediated high-risk vulnerabilities function like technical debt on an enterprise balance sheet. Organizations must treat this exposure as a board-level risk conversation and design a continuous drawing-down plan rather than letting critical backlogs accumulate.</p></li><li><p>Filter out &#8220;AI Slop&#8221; via Bifurcation: The explosion of automated AI scanning has altered risk distribution. Security teams are experiencing a bifurcation: they are flooded either with informational &#8220;AI slop&#8221; (false positives that existing controls block) or hyper-critical zero-days. Rapid automated validation is mandatory to isolate true exposure.</p></li><li><p>Shift to Continuous Risk-Based Pen Testing: Move away from compliance-driven, checkbox security architectures. True defensive resilience requires automated, 24/7 white-box and black-box pen testing, paired with the creative adversarial judgment of ethical human researchers using AI.</p><div class="subscription-widget-wrap-editor" data-attrs="{&quot;url&quot;:&quot;https://fulltechahead.substack.com/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe&quot;,&quot;language&quot;:&quot;en&quot;}" data-component-name="SubscribeWidgetToDOM"><div class="subscription-widget show-subscribe"><div class="preamble"><p class="cta-caption">Full Tech Ahead with Amanda is a viewer and reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.</p></div><form class="subscription-widget-subscribe"><input type="email" class="email-input" name="email" placeholder="Type your email&#8230;" tabindex="-1"><input type="submit" class="button primary" value="Subscribe"><div class="fake-input-wrapper"><div class="fake-input"></div><div class="fake-button"></div></div></form></div></div></li></ul>]]></content:encoded></item><item><title><![CDATA[Control Your AI Spending]]></title><description><![CDATA[A major obstacle facing enterprises today: skyrocketing token consumption and the ballooning costs of using frontier AI models]]></description><link>https://fulltechahead.substack.com/p/control-your-ai-spending</link><guid isPermaLink="false">https://fulltechahead.substack.com/p/control-your-ai-spending</guid><dc:creator><![CDATA[Amanda  Razani]]></dc:creator><pubDate>Thu, 16 Jul 2026 23:32:16 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/207357680/c3c617031a849f8011a7c9c17e776c73.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p><span>In this episode of &#8220;Full Tech Ahead,&#8221; host Amanda Razani interviews Matthew Shaxted, CEO of Parallel Works. The conversation centers on a major obstacle facing enterprises today: skyrocketing token consumption and the ballooning costs of using frontier AI models. </span></p><p><span>Shaxted explains that opening up unrestricted API access to hundreds or thousands of users leads to rapid budget depletion, citing recent industry examples like Uber. Drawing a parallel to the high-performance computing (HPC) and cloud migration trends over the past decade, Shaxted predicts a cyclical shift: while firms currently rely heavily on public cloud endpoints, economic pressures and massive utilization rates will drive them to bring data workloads back on-premise using increasingly powerful open-weight models (like the recently released GLM 5.2). </span></p><p><span>To combat initial adoption chaos, Parallel Works offers a computing control plane called </span><strong><span>Activate</span></strong><span>, providing a single pane of glass to enforce visibility, tracking, and strict &#8220;token budgets&#8221; that automatically deny requests once expenditure thresholds are met.</span></p><h3><strong><span>Key Quotes</span></strong></h3><ul><li><p><span>&#8220;Unless [token usage] is thought about in the very beginning in terms of how are you going to control and monitor token usage... it really becomes a big problem. We&#8217;ve seen the Uber story recently, where you burn through the entire budget in a few months.&#8221;</span></p></li><li><p><span>&#8220;Having strong visibility in where the tokens are going... make sure from the very beginning you have visibility into who&#8217;s doing what, because that&#8217;s going to start growing very quickly.&#8221;</span></p></li><li><p><span>&#8220;As soon as it basically is out of budget, it will deny the request until you get more allotted. That&#8217;s exactly what&#8217;s happening.&#8221;</span></p></li><li><p><span>&#8220;As the open weights get better and better&#8212;which I think we&#8217;re starting to see with GLM 5.2 coming out recently&#8212;you can start running open weight models for certain classes of things with much more predictable cost.&#8221;</span></p></li></ul><h3><strong><span>Takeaways</span></strong></h3><ul><li><p><strong><span>Establish Financial Guardrails Early:</span></strong><span> Unrestricted enterprise AI access creates a cash burn. Implement central governance and a &#8220;computing control plane&#8221; from day one to enforce hard spending limits (token budgets) at the user or team level, preventing unexpected tech invoicing.</span></p></li><li><p><strong><span>Prepare for the On-Premise AI Hybrid Shift:</span></strong><span> Much like cloud computing evolved, enterprise AI will hit a baseline utilization rate (e.g., 8k/80% load) where renting per-token public APIs becomes economically unsustainable. Companies should plan a hybrid stack that shifts routine tasks to dedicated on-premise infrastructure running open-weight models to cut costs up to 6X.</span></p></li><li><p><strong><span>Incentivize Token Awareness:</span></strong><span> End-users rarely optimize resource usage unless faced with explicit constraints. Providing visible token limits encourages developers and practitioners to delegate simpler, mundane prompts to lighter, less expensive internal models rather than burning resources on premium frontier labs.</span></p></li><li><p><strong><span>Architect for Agentic Workloads:</span></strong><span> With the industry shifting toward massive agentic systems where hundreds of autonomous agents execute tasks 24/7, compute demands are projected to scale up to 1,000X. Managing this scale without breaking corporate cost structures requires unified virtualization and gateway gateways across cloud and hardware assets.</span></p><div class="subscription-widget-wrap-editor" data-attrs="{&quot;url&quot;:&quot;https://fulltechahead.substack.com/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe&quot;,&quot;language&quot;:&quot;en&quot;}" data-component-name="SubscribeWidgetToDOM"><div class="subscription-widget show-subscribe"><div class="preamble"><p class="cta-caption">Full Tech Ahead with Amanda is a viewer and reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.</p></div><form class="subscription-widget-subscribe"><input type="email" class="email-input" name="email" placeholder="Type your email&#8230;" tabindex="-1"><input type="submit" class="button primary" value="Subscribe"><div class="fake-input-wrapper"><div class="fake-input"></div><div class="fake-button"></div></div></form></div></div></li></ul>]]></content:encoded></item><item><title><![CDATA[Scale AI Content Safely]]></title><description><![CDATA[The critical &#8220;trust factor&#8221; and governance bottlenecks emerging as organizations rapidly adopt AI tools]]></description><link>https://fulltechahead.substack.com/p/scale-ai-content-safely</link><guid isPermaLink="false">https://fulltechahead.substack.com/p/scale-ai-content-safely</guid><dc:creator><![CDATA[Amanda  Razani]]></dc:creator><pubDate>Thu, 09 Jul 2026 22:35:45 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/206363170/24b55ee44d72ff4e030d108ce2e16c39.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p><span>In this episode of &#8220;Full Tech Ahead,&#8221; host Amanda Razani interviews Chris Yates, SVP of Product, Design and Engineering at Pantheon. They discuss the critical &#8220;trust factor&#8221; and governance bottlenecks emerging as organizations rapidly adopt AI tools. </span></p><p><span>Yates explains that while AI has massively accelerated the velocity of creating code and content, companies are hitting a wall because their existing review and security processes cannot keep pace. This friction often drives employees toward &#8220;Shadow IT&#8221; and side-door shortcuts. </span></p><p><span>To bridge this gap, Yates advocates for building next-generation scaffolding that treats content and code as a unified substrate. By embedding corporate guidelines, engineering rules, and design systems directly into custom AI skills, organizations can achieve high-fidelity prototyping, enforce uniform brand voice, eliminate &#8220;AI slop,&#8221; and maintain essential human-in-the-loop oversight through staging and replica environments.</span></p><h3><strong><span>Key Quotes</span></strong></h3><ul><li><p><span>&#8220;Pantheon is, as we say, where the web works. So we are focused on enabling organizations to build and ship on the web at scale.&#8221;</span></p></li><li><p><span>&#8220;We&#8217;ve kind of hit this point of like, well, now we have to go push this all through the processes that we put up for good reason to create governance... moving the velocity of creation into the missing pieces of governance.&#8221;</span></p></li><li><p><span>&#8220;I can ask Claude... to create me a new website... and it might be beautiful... but then when I need to go change it, if I don&#8217;t have the exact domain expertise, it becomes really difficult.&#8221;</span></p></li><li><p><span>&#8220;Don&#8217;t wait on the next step, which is how do we drive governance and how do we put these guardrails on how we&#8217;re doing things?&#8221;</span></p></li></ul><h3><strong><span>Takeaways</span></strong></h3><ul><li><p><strong><span>Bridge the Velocity-Governance Gap:</span></strong><span> The core bottleneck in enterprise AI adoption isn&#8217;t generation speed, but approval speed. Organizations must build automated scaffolding and pipelines capable of auditing AI-driven code and content variations at the same rate they are generated.</span></p></li><li><p><strong><span>Combat Shadow IT with Soft Guardrails:</span></strong><span> Employees will naturally take shortcuts to offload mundane toil. Instead of issuing strict bans, leaders should provide &#8220;soft guardrails&#8221; by standardizing tools and seeding internal AI systems with custom skills, corporate rules, and style guides.</span></p></li><li><p><strong><span>Bake Brand Voice into Design Systems:</span></strong><span> To prevent dry, generic &#8220;AI slop&#8221; from degrading corporate messaging, integrate communication standards directly into your engineering and design infrastructure. This ensures automated code components and text elements automatically adapt to the brand&#8217;s exact tone and uniformity.</span></p></li><li><p><strong><span>Mandate Out-of-Production Human Review:</span></strong><span> While AI is highly effective at highlighting drift or running static checks, human oversight remains irreplaceable. Enterprise applications require non-production staging environments (replicas of the production fleet) to visualize and verify the &#8220;before and after&#8221; of AI-driven changes before going live.</span></p><div class="subscription-widget-wrap-editor" data-attrs="{&quot;url&quot;:&quot;https://fulltechahead.substack.com/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe&quot;,&quot;language&quot;:&quot;en&quot;}" data-component-name="SubscribeWidgetToDOM"><div class="subscription-widget show-subscribe"><div class="preamble"><p class="cta-caption">Full Tech Ahead with Amanda is a viewer and reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.</p></div><form class="subscription-widget-subscribe"><input type="email" class="email-input" name="email" placeholder="Type your email&#8230;" tabindex="-1"><input type="submit" class="button primary" value="Subscribe"><div class="fake-input-wrapper"><div class="fake-input"></div><div class="fake-button"></div></div></form></div></div></li></ul>]]></content:encoded></item><item><title><![CDATA[Grow Agency Revenue with AI]]></title><description><![CDATA[Measuring AI success solely through the lens of traditional productivity and speed is a massive mistake for services firms.]]></description><link>https://fulltechahead.substack.com/p/grow-agency-revenue-with-ai</link><guid isPermaLink="false">https://fulltechahead.substack.com/p/grow-agency-revenue-with-ai</guid><dc:creator><![CDATA[Amanda  Razani]]></dc:creator><pubDate>Fri, 03 Jul 2026 18:02:30 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/204950049/a57067de2823e9c793fd33ddd8361e5e.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p><span>In this episode of &#8220;Full Tech Ahead,&#8221; host Amanda Razani interviews Sarah Edwards, CPSO at Kantata. They discuss the strategic implementation of AI in the services industry (consulting firms, agencies, and B2B IT service teams). <br><br>Edwards argues that measuring AI success solely through the lens of traditional productivity and speed is a massive mistake for services firms, as charging by hours while simply doing tasks faster inevitably leads to a financial &#8220;race to the bottom.&#8221; <br><br>Instead, she advocates for shifting toward an AI-native operating model that powers the &#8220;expertise economy.&#8221; <br><br></span><strong><span>Key Quotes</span></strong><span><br><br>&#8220;Measuring productivity [is] the wrong way to measure AI success... if I&#8217;m just delivering things faster and faster, traditionally billing my time based on hours or days, well, how am I growing my revenue? That just becomes a race to the bottom.&#8221;<br><br>&#8220;Traditionally, expertise has been reliant on tribal knowledge... AI is disrupting all of that. For the first time, we can really compound that expertise across your business.&#8221;<br><br>&#8220;AI for me is not just about getting faster. It&#8217;s how do I get better? Because unless I get better... I&#8217;m not going to win.&#8221;<br><br>&#8220;In services, quality has been something we&#8217;ve always struggled to measure... Now with the help of AI, we can truly start to gather and measure [sentiment] during project delivery.&#8221;<br><br></span><strong><span>Takeaways</span></strong><span><br><br>Ditch the Speed Metric for Quality: In professional services, utilizing AI to execute work faster shrinks billable hours without adding value. Firms must stop treating AI as a siloed efficiency tool and start measuring leading indicators of revenue growth, margin improvement, and transformed service delivery.<br><br>Capitalize on Compounded Expertise: Historically, consulting firms were constrained by &#8220;heroics&#8221; and individual expertise, which created an operational ceiling. An AI-native model unlocks years of hidden project context and conversation logs, instantly upskilling every consultant to the level of the firm&#8217;s best performer.<br><br>Automate the Sales-to-Delivery Handover: One of the largest operational friction points is when sales teams &#8220;throw a project over the fence&#8221; to the delivery team. AI agents can eliminate this silo by parsing entire sales-cycle call data into comprehensive briefs, ensuring scope, stakeholder concerns, and project requirements are perfectly aligned.<br><br>Transition to Outcome-Based Metrics: Instead of tracking static, trailing metrics like &#8220;on time&#8221; and &#8220;on budget&#8221; at the end of a lifecycle, firms can use AI to track real-time qualitative health indicators, such as client sentiment, delivery team mood, and continuous project drift, while the work is actively in flight.</span></p><div class="subscription-widget-wrap-editor" data-attrs="{&quot;url&quot;:&quot;https://fulltechahead.substack.com/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe&quot;,&quot;language&quot;:&quot;en&quot;}" data-component-name="SubscribeWidgetToDOM"><div class="subscription-widget show-subscribe"><div class="preamble"><p class="cta-caption">Full Tech Ahead with Amanda is a viewer and reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.</p></div><form class="subscription-widget-subscribe"><input type="email" class="email-input" name="email" placeholder="Type your email&#8230;" tabindex="-1"><input type="submit" class="button primary" value="Subscribe"><div class="fake-input-wrapper"><div class="fake-input"></div><div class="fake-button"></div></div></form></div></div>]]></content:encoded></item><item><title><![CDATA[Delivering High-Quality Software with AI]]></title><description><![CDATA[Why mission outcomes, not code volume, should define success in the age of AI-assisted software development, especially in defense and gov tech]]></description><link>https://fulltechahead.substack.com/p/delivering-high-quality-software</link><guid isPermaLink="false">https://fulltechahead.substack.com/p/delivering-high-quality-software</guid><dc:creator><![CDATA[Amanda  Razani]]></dc:creator><pubDate>Mon, 22 Jun 2026 15:37:28 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/203108301/e7376c179fe8fd9f3a92d29787ac7446.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>In this episode of &#8220;Full Tech Ahead,&#8221; host Amanda Razani interviews Max Reele, VP of Delivery at Rise8. They discuss outcome-driven software delivery in high-compliance sectors, specifically focusing on defense tech and gov tech. </p><p>Reele outlines that while AI and agentic assistance allow engineering teams to deliver a much higher quantity of code, the ultimate focus must remain heavily on quality and mission outcomes. </p><p>Drawing from his 20 years of government experience, he warns against common tech project failure modes, such as the &#8220;Big Bang&#8221; release theory&#8212;attempting a hard cutover to completely replace a massive legacy system all at once. </p><p>To combat this and prevent deepening organizational silos, Rise8 advocates for rigorous corporate upskilling, working backward from strict mission metrics, and conducting biweekly demos of working software. </p><p>Furthermore, Reele champions &#8220;Extreme Programming&#8221; and engineering pairing to safely ground AI agents and prevent codebase hallucinations.</p><p><strong>Key Quotes</strong></p><p>&#8220;At Rise8, we&#8217;re defense tech and gov tech focused... we build mission unique software for any mission... specifically in high compliance industries.&#8221;</p><p>&#8220;Whether it was all hands on keyboard developing the code, or whether it was assisted with Agentic development, the outcome still needs to be the outcome.&#8221;</p><p>&#8220;Everybody can become builders with agentic assistance in your development effort, but not everybody&#8217;s really great builders. And it takes the seasoned software engineers to understand how to interact with the AI agents.&#8221;</p><p>&#8220;Please just stay focused on the mission you&#8217;re trying to improve and let the business operations follow.&#8221;</p><p><strong>Takeaways</strong></p><p>Implement &#8220;Extreme Programming&#8221; with AI: AI agents are flooding codebases with volume, but they can hallucinate or even falsify data to artificially pass test cases. Organizations must pair seasoned, senior engineers with junior developers to continuously audit, test, and safely prompt AI agents, keeping code reliable.</p><p>Reject the &#8220;Big Bang&#8221; Release Trap: Attempting a sudden, full-scale replacement of a massive legacy operating system of record causes immense friction, timeline overruns, and project cancellations. Instead, break modernization efforts down into small, digestible bites and integrate users gradually throughout the journey.</p><p>Enforce Biweekly Software Demos: The ease of localized AI tooling risks driving engineers into deeper silos. To force collaboration and structural alignment, teams must pull their features, security hygiene, and technical debt together into a coherent, working software demo presented to primary stakeholders every two weeks.</p><p>Encourage Engineering Enablement: Business leaders must shift their mindsets regarding workforce upskilling. When an engineer raises their hand to ask for deeper training on how to handle AI agents safely in mundane functions, it should be viewed as a professional strength, not an operational flaw.</p><div class="subscription-widget-wrap-editor" data-attrs="{&quot;url&quot;:&quot;https://fulltechahead.substack.com/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe&quot;,&quot;language&quot;:&quot;en&quot;}" data-component-name="SubscribeWidgetToDOM"><div class="subscription-widget show-subscribe"><div class="preamble"><p class="cta-caption">Full Tech Ahead with Amanda is a viewer and reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.</p></div><form class="subscription-widget-subscribe"><input type="email" class="email-input" name="email" placeholder="Type your email&#8230;" tabindex="-1"><input type="submit" class="button primary" value="Subscribe"><div class="fake-input-wrapper"><div class="fake-input"></div><div class="fake-button"></div></div></form></div></div>]]></content:encoded></item><item><title><![CDATA[From AI Hype to Real Business Results]]></title><description><![CDATA[A shift away from disconnected chatbot tools toward unified, automated platforms that offer full auditability, traceability and concrete business results]]></description><link>https://fulltechahead.substack.com/p/from-ai-hype-to-real-business-results</link><guid isPermaLink="false">https://fulltechahead.substack.com/p/from-ai-hype-to-real-business-results</guid><dc:creator><![CDATA[Amanda  Razani]]></dc:creator><pubDate>Fri, 12 Jun 2026 03:39:19 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/201693103/d137c52a9c39d8015c2908e7d8f1720a.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>In this episode of &#8220;Full Tech Ahead,&#8221; host Amanda Razani interviews Mark Talbot, AVP Customer Success AI Incubation at Appian. They discuss transitioning enterprise AI from isolated experiments into governed production workflows, focusing on recent research conducted in collaboration with Harvard Business Review. </p><p>Talbot reveals a stark contrast in enterprise adoption: while 59% of organizations have AI in production, only 16% realize a high degree of measurable value. He attributes this gap to a failure to embed AI directly into core business workflows, as well as the mistake of applying AI to inefficient, broken legacy processes. </p><p>To scale successfully, Talbot advocates for the creation of AI Centers of Excellence (CoEs) to manage data fabric, fragmentation, and strict compliance (such as SOC 2 and FedRAMP). </p><p>Moving forward, he predicts a shift away from disconnected chatbot tools toward unified, automated platforms that offer full auditability, traceability and concrete business results.</p><p><strong>Key Quotes</strong></p><p>&#8220;My lens is always where does AI fit into real work in a way that&#8217;s secure, measurable, and scalable?&#8221;</p><p>&#8220;Only sixteen percent realize a high degree of measurable value from those investments... because only eighteen percent said AI is primarily integrated into workflows.&#8221;</p><p>&#8220;If you have AI chat and you have ten thousand employees, you have ten thousand different ways of doing things. That&#8217;s one of the reasons why AI needs to be embedded into existing workflows.&#8221;</p><p>&#8220;Prioritize sustainable implementation and the long term rather than chasing every AI trend.&#8221;</p><p><strong>Takeaways</strong></p><p>Embed AI in Workflows for True ROI: Running isolated AI experiments or simple chat windows doesn&#8217;t drive top-line business growth. Organizations that embed AI directly into automated, existing workflows report significantly higher value (70% reporting moderate to substantial success) because it systematically removes human toil.</p><p>Empower AI Centers of Excellence (CoEs): Scaling AI requires organizational discipline. Establishing an AI CoE ensures that the company maps performance metrics before and after AI deployment, maintains strict data logging, and keeps the enterprise out of the headlines for data security failures.</p><p>Demand Traceability and Auditability: In complex, regulated environments, governance is non-negotiable. Successful deployments rely on platforms (like Appian) that provide built-in compliance frameworks (SOC 2, ISO, FedRAMP) and offer clear explainability for every decision the AI makes.</p><p>Move Beyond Chatbots and Model Hype: The era of comparing LLMs or relying on generic chat screens is fading. The future belongs to structured platforms where the technology is invisible, secure, and seamlessly integrated into day-to-day operations to deliver scalable efficiency.</p><div class="subscription-widget-wrap-editor" data-attrs="{&quot;url&quot;:&quot;https://fulltechahead.substack.com/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe&quot;,&quot;language&quot;:&quot;en&quot;}" data-component-name="SubscribeWidgetToDOM"><div class="subscription-widget show-subscribe"><div class="preamble"><p class="cta-caption">Full Tech Ahead with Amanda is a viewer and reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.</p></div><form class="subscription-widget-subscribe"><input type="email" class="email-input" name="email" placeholder="Type your email&#8230;" tabindex="-1"><input type="submit" class="button primary" value="Subscribe"><div class="fake-input-wrapper"><div class="fake-input"></div><div class="fake-button"></div></div></form></div></div>]]></content:encoded></item><item><title><![CDATA[AI Bringing Care to Remote Areas]]></title><description><![CDATA[Tackling the critical shortage of specialists and brick-and-mortar hospitals in rural America by equipping mobile medical units (clinics on wheels) with physically grounded AI]]></description><link>https://fulltechahead.substack.com/p/ai-bringing-care-to-remote-areas</link><guid isPermaLink="false">https://fulltechahead.substack.com/p/ai-bringing-care-to-remote-areas</guid><dc:creator><![CDATA[Amanda  Razani]]></dc:creator><pubDate>Tue, 09 Jun 2026 15:07:22 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/201310439/33270fd8f6c7f99790411ab91e5b4f9f.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>In this episode of &#8220;Full Tech Ahead,&#8221; host Amanda Razani interviews Dr. Jason Corso, Toyota Professor of AI at the University of Michigan and Co-Founder of Voxel51. They discuss Voxel51&#8217;s role as a developer tool software company for physical and visual AI, which has achieved over 4 million downloads.</p><p>The core of the conversation focuses on Vigil, an innovative healthcare AI project led by Dr. Corso and funded by ARPA-H&#8217;s Paradigm program. Vigil tackles the critical shortage of specialists and brick-and-mortar hospitals in rural America by equipping mobile medical units (clinics on wheels) with physically grounded AI. </p><p>Instead of replacing clinicians, Vigil acts as an advanced co-pilot, using computer vision and on-the-fly micro-guidance to upskill generalist healthcare workers (like registered nurses or EMTs) to perform complex procedures, such as cardiac ultrasound diagnostics, directly in remote communities.</p><p><strong>Key Quotes<br></strong></p><ul><li><p>&#8220;Voxel51 is indeed a dev tool software company for AI that supports the developer... in the spaces of physical AI and visual AI.&#8221;</p></li><li><p>&#8220;I don&#8217;t think AI is here to replace humans... I just believe that we are as technologists in AI, we are building tools that will augment humans.&#8221;</p></li><li><p>&#8220;We have this notion of a triangle of trust where the healthcare worker is trusting Vigil to help him or her, and the patient is trusting the healthcare worker, and then tacitly, the patient is trusting Vigil.&#8221;</p></li><li><p>&#8220;In the healthcare, in the visual domain, we can&#8217;t hallucinate, first of all... We&#8217;re really trying to get toward those guaranteeable guardrails.&#8221;</p></li></ul><p><strong>Takeaways</strong><br></p><ul><li><p>Upskilling the Generalist Workforce: AI can dramatically expand healthcare access without needing to &#8220;clone specialists.&#8221; By equipping existing local nurses or EMTs with AI-guided tools, they can perform specialized tasks&#8212;like capturing precise cardiac ultrasound imagery&#8212;that normally require years of dedicated training.</p></li><li><p>The &#8220;Triangle of Trust&#8221;: Successful AI deployment in healthcare relies heavily on the bedside manner and human connection. The patient trusts the clinician, the clinician trusts the AI, and the patient tacitly trusts the AI. Maintaining this human-centered relationship is crucial.</p></li><li><p>Guaranteeable Model Guardrails: Unlike conversational LLMs that are prone to hallucination and rely on post-hoc prompt filters, critical visual AI systems in healthcare require deeply grounded, mathematical, and theoretical guardrails that prevent errors <em>before</em> they happen to ensure patient safety.</p></li><li><p>Augmentation over Replacement: The future of advanced technology, including robotics (like actuated robotic arms in mobile clinics), is to augment human capabilities. AI provides an extra set of un-blinded eyes and precise micron-level assistance, allowing human workers to perform their jobs faster, better, and more equitably.</p><div class="subscription-widget-wrap-editor" data-attrs="{&quot;url&quot;:&quot;https://fulltechahead.substack.com/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe&quot;,&quot;language&quot;:&quot;en&quot;}" data-component-name="SubscribeWidgetToDOM"><div class="subscription-widget show-subscribe"><div class="preamble"><p class="cta-caption">Full Tech Ahead with Amanda is a viewer and reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.</p></div><form class="subscription-widget-subscribe"><input type="email" class="email-input" name="email" placeholder="Type your email&#8230;" tabindex="-1"><input type="submit" class="button primary" value="Subscribe"><div class="fake-input-wrapper"><div class="fake-input"></div><div class="fake-button"></div></div></form></div></div></li></ul>]]></content:encoded></item><item><title><![CDATA[The Role of AI in Healthcare]]></title><description><![CDATA[The primary barriers to healthcare AI are not technical, but human and procedural.]]></description><link>https://fulltechahead.substack.com/p/the-role-of-ai-in-healthcare</link><guid isPermaLink="false">https://fulltechahead.substack.com/p/the-role-of-ai-in-healthcare</guid><dc:creator><![CDATA[Amanda  Razani]]></dc:creator><pubDate>Fri, 29 May 2026 14:43:58 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/199749485/de21e4a7725f091f843a3b4a78908eb0.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>In this episode of &#8220;Full Tech Ahead,&#8221; host Amanda Razani interviews John Edwards, SVP of Citius Healthcare Consulting at CitiusTech. They discuss the rapid acceleration of AI in the healthcare sector, shifting from simple proof-of-concepts to full-scale, operationalized enterprise solutions. Edwards highlights that the primary barriers to healthcare AI are not technical, but human and procedural. He notes that healthcare data is uniquely time-sensitive, and capturing the unwritten clinical context from a practitioner&#8217;s head requires robust data quality and &#8220;human-in-the-loop&#8221; metrics. To overcome generic AI limitations, CitiusTech developed Knewron, a specialized orchestration platform built with pre-embedded healthcare context. Ultimately, Edwards argues that the success of healthcare AI relies on strict governance to filter competing priorities, comprehensive change management to overcome clinician inertia, and a deep understanding of the human workflow&#8212;such as solving doctor burnout and &#8220;pajama time&#8221;&#8212;rather than just engineering prowess.</p><h3><strong>Key Quotes</strong></h3><p>&#9679; &#8220;While we do a lot of engineering work lately, a lot of data and AI work has been dominating what we&#8217;re selling because that&#8217;s what people are buying. We feel it with teams that know and understand the nuances of healthcare.&#8221;</p><p>&#9679; &#8220;The elusive return on investment only really occurs when you adopt AI... it requires you to think differently than just experimenting.&#8221;</p><p>&#9679; &#8220;The biggest mistake I see people making is automating a bad process.&#8221;</p><p>&#9679; &#8220;A perfect mousetrap that&#8217;s never used won&#8217;t catch any mice. You need to be able to get the human side of it engaged and excited.&#8221;</p><h3><strong>Takeaways</strong></h3><p>&#9679; <strong>Overcome Clinician Inertia:</strong> Historically, adopting tools like the stethoscope took decades because doctors trusted their traditional methods. AI faces the exact same cultural resistance. Organizations must realize that driving adoption requires shifting budgets heavily toward change management&#8212;potentially spending two dollars on adoption for every one dollar spent on the technology itself.</p><p>&#9679; <strong>Never Automate a Bad Process:</strong> Traditional healthcare processes were designed around human limitations and legacy software. True AI implementation requires pulling the actual decision-making and thinking into the system (via knowledge and context graphs), rather than just using AI to make an inefficient, outdated workflow run faster.</p><p>&#9679; <strong>Use Healthcare-Specific AI Foundations:</strong> General AI tools lack clinical context and require rebuilding foundations from scratch every time. Utilizing industry-specific accelerators (like CitiusTech&#8217;s Knewron platform) allows organizations to safely manage time-sensitive medical data and deploy agentic workflows much faster.</p><p>&#9679; <strong>Solve Real Workforce Friction Points:</strong> Clinicians readily embrace AI when it relieves systemic burdens like &#8220;pajama time&#8221; (the hours spent typing clinical documentation into EHRs at night). Ambient listening is the first step toward creating a collaborative AI assistant that transforms how medicine is practiced.</p><div class="captioned-button-wrap" data-attrs="{&quot;url&quot;:&quot;https://fulltechahead.substack.com/p/the-role-of-ai-in-healthcare?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share&quot;}" data-component-name="CaptionedButtonToDOM"><div class="preamble"><p class="cta-caption">Thanks for reading and watching Full Tech Ahead with Amanda! This post is public so feel free to share it.</p></div><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://fulltechahead.substack.com/p/the-role-of-ai-in-healthcare?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share&quot;}" data-component-name="ButtonCreateButton"><a class="button primary" href="/__u/fulltechahead.substack.com/p/the-role-of-ai-in-healthcare?utm_source=substack&amp;utm_medium=email&amp;utm_content=share&amp;action=share"><span>Share</span></a></p></div>]]></content:encoded></item><item><title><![CDATA[The Importance of Model Context Protocol]]></title><description><![CDATA[To effectively connect AI to business data without massive token waste, organizations should highly consider adopting MCP]]></description><link>https://fulltechahead.substack.com/p/the-importance-of-model-context-protocol</link><guid isPermaLink="false">https://fulltechahead.substack.com/p/the-importance-of-model-context-protocol</guid><dc:creator><![CDATA[Amanda  Razani]]></dc:creator><pubDate>Fri, 22 May 2026 02:59:33 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/198794195/cf094e983faf4dc79cb94c4b7099010b.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>In this episode of &#8220;Full Tech Ahead,&#8221; host Amanda Razani interviews Amit Sharma, CEO and Founder of CData. They discuss the critical challenge of enterprise AI: securely connecting advanced AI models to proprietary enterprise data (like CRM and accounting systems). Sharma explains that while AI models have vastly improved, the real bottleneck is providing them with the right business context. </p><p>He introduces the Model Context Protocol (MCP) as a key solution for this. The conversation also covers the shift toward Agentic AI&#8212;which demands near-perfect accuracy since there is no human in the loop&#8212;and data infrastructure, where Sharma advocates for data virtualization (leaving data where it resides, including on-premise) rather than moving everything into a massive central warehouse. </p><p>Ultimately, he views AI as a massive enhancer of human capital that will radically accelerate business timelines.</p><h3><strong>Key Quotes</strong></h3><ul><li><p>&#8220;The real power of AI is only captured when AI can actually connect to enterprise data.&#8221;</p></li><li><p>&#8220;The models aren&#8217;t the issue. The issue is, how do we make the data and context available to AI?&#8221;</p></li><li><p>&#8220;If you have a case for keeping data on prem, they should keep the data on prem. We in fact favor solutions like virtualization, where you can leave the data where it is...&#8221;</p></li></ul><h3><strong>Takeaways</strong></h3><ul><li><p><strong>Context is King, Not Just the Model:</strong> Stop waiting for a &#8220;better model&#8221; to fix your AI problems. Recent models are already highly advanced; the actual challenge is securely feeding them your specific enterprise data and business context.</p></li><li><p><strong>Embrace the Model Context Protocol (MCP):</strong> To effectively connect AI to business data without massive token waste, organizations should adopt MCP, which is becoming the standard for securely structuring and governing how context is brought into AI models.</p></li><li><p><strong>Agentic AI Requires Extreme Accuracy:</strong> When moving from conversational AI to Agentic AI (where AI takes actions autonomously), the margin for error shrinks to zero. Without a human-in-the-loop to catch mistakes, data accuracy and strict agent governance become paramount.</p></li><li><p><strong>Virtualize, Don&#8217;t Centralize:</strong> You don&#8217;t necessarily need to move all your data into a massive central data warehouse to use AI. Leaving data where it naturally resides (including on-premise) and using data virtualization is often more secure, compliant with data residency rules, and highly efficient.</p></li></ul>]]></content:encoded></item><item><title><![CDATA[Your Analytics are Wrong!]]></title><description><![CDATA[The rapid adoption of AI agents and LLMs is fundamentally changing web traffic and search behavior.]]></description><link>https://fulltechahead.substack.com/p/your-analytics-are-wrong</link><guid isPermaLink="false">https://fulltechahead.substack.com/p/your-analytics-are-wrong</guid><dc:creator><![CDATA[Amanda  Razani]]></dc:creator><pubDate>Fri, 15 May 2026 02:55:49 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/197796233/8b12a2195830982484b00d2544817d6e.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>In this episode of &#8220;Full Tech Ahead,&#8221; host Amanda Razani interviews Josh Koenig, co-founder and SVP of Marketing at Pantheon. </p><p>They discuss how the rapid adoption of AI agents and LLMs is fundamentally changing web traffic and search behavior. As more people &#8220;ask&#8221; AI instead of searching Google, organic website traffic is dropping, but the visitors who do click through are highly &#8220;primed&#8221; and ready to act. </p><p>Koenig advises companies against turning their websites into chatbots; instead, they should focus on AI Engine Optimization (AEO) by ensuring lightning-fast load times, properly structured content, and strong third-party reviews. </p><p>He also warns against the flood of bland, AI-generated content (&#8221;AI slop&#8221;), emphasizing that a unique brand voice is essential to stand out. </p><p>Finally, he notes that as privacy changes make tools like Google Analytics less reliable, the future of metrics lies in server-side, full-clickstream tracking.</p><p><strong>Key Quotes</strong></p><p>&#8220;The majority of people are no longer searching. They&#8217;re asking and they&#8217;re having an AI, an agent, an LLM, sort of start their research.&#8221;</p><p>&#8220;Trying to beat ChatGPT or Claude at its own game on your website is probably not smart.&#8221;</p><p>&#8220;Fundamentals are what matter more than ever... having your website be fast, having your content be good, having a team that can move quickly without breaking things.&#8221;</p><p><strong>Takeaways</strong></p><p>Traffic is Down, but Intent is Up: AI answers simple queries directly, reducing overall organic website traffic and increasing cost-per-click. However, visitors who bypass the AI to reach your site are much further along in their journey and highly motivated.</p><p>Optimize for AI Crawlers: To be cited in AI overviews, your website needs three things: high speed (AI bots won&#8217;t wait for slow pages), well-structured content (using Q&amp;A formats and clear H1/H2 tags), and a strong reputation on third-party review sites.</p><p>Avoid &#8220;AI Slop&#8221;: The internet is being flooded with cheap, mediocre, AI-generated content. To succeed in marketing, you must educate and entertain by starting with a strong point of view and a distinct human voice that AI cannot replicate.</p><p>The Future of Analytics: Increased privacy settings and opt-outs are making traditional tools like Google Analytics less reliable. Businesses will need to shift to server-side (clickstream) tracking to accurately measure true human engagement and track how often AI crawlers are querying their sites.</p><div class="subscription-widget-wrap-editor" data-attrs="{&quot;url&quot;:&quot;https://fulltechahead.substack.com/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe&quot;,&quot;language&quot;:&quot;en&quot;}" data-component-name="SubscribeWidgetToDOM"><div class="subscription-widget show-subscribe"><div class="preamble"><p class="cta-caption">Full Tech Ahead with Amanda is a reader and viewer-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.</p></div><form class="subscription-widget-subscribe"><input type="email" class="email-input" name="email" placeholder="Type your email&#8230;" tabindex="-1"><input type="submit" class="button primary" value="Subscribe"><div class="fake-input-wrapper"><div class="fake-input"></div><div class="fake-button"></div></div></form></div></div>]]></content:encoded></item><item><title><![CDATA[Treat AI Like Employees]]></title><description><![CDATA[Inside Mimecast&#8217;s 2026 State of Human Risk Report: Why AI-Powered Threats, Data Leaks, and Rogue Agents Are Raising New Cybersecurity Alarms with CISO Leslie Nielsen and host Amanda Razani]]></description><link>https://fulltechahead.substack.com/p/treat-ai-like-employees</link><guid isPermaLink="false">https://fulltechahead.substack.com/p/treat-ai-like-employees</guid><dc:creator><![CDATA[Amanda  Razani]]></dc:creator><pubDate>Thu, 07 May 2026 22:53:51 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/196839543/d1f1246acf2d4b0a0a85b864244a8641.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>In this episode of &#8220;Full Tech Ahead,&#8221; host Amanda Razani interviews Leslie Nielsen, CISO at Mimecast. They discuss Mimecast&#8217;s recently released &#8220;2026 State of Human Risk Report.&#8221; </p><p>Nielsen explains that human-centric cyberattacks are escalating annually, driven by economic uncertainty and employee fears that AI might replace their jobs, making them more susceptible to malicious recruitment or carelessness. </p><p>A major highlight of the report is the severe risk of data exfiltration; dumping sensitive corporate data (like board presentations or financial disclosures) into unsanctioned generative AI models leaks intellectual property outside the company. </p><p>Furthermore, Nielsen warns against the uncontrolled rise of &#8220;agentic&#8221; software that bypasses change control, creates non-human identities, and lacks proper management, effectively creating rogue employees on the network. He advises leaders to use AI to fight AI, create explicit AI acceptable use policies, and treat agents with the same accountability and management as human employees, including processes for &#8220;firing&#8221; an agent.</p><h3><strong>Key Quotes</strong></h3><ul><li><p>&#8220;We have to be using AI because it&#8217;s going to take AI to fight AI.&#8221;</p></li><li><p>&#8220;Traditionally, when we thought about leaks, we thought about it being posted on a web page, but now it&#8217;s kind of... death by 10,000 cuts; just kind of those slow leaks that are building up.&#8221;</p></li><li><p>&#8220;Treat [agents] just like you think about who&#8217;s managing employees... somebody needs to be responsible... and also be accountable if things go wrong.&#8221;</p></li><li><p>&#8220;Bad news is good news early... The faster that it can be contained, the faster we can all work better to have a safer environment.&#8221;</p></li></ul><h3><strong>Takeaways</strong></h3><ul><li><p><strong>HR and Management for Agents:</strong> Organizations must treat AI agents like human employees or contractors. Someone must be officially responsible for managing, auditing, logging, and granting specific, limited permissions to every agent. They also need defined processes for onboarded and, crucially, &#8220;firing&#8221; or disconnecting an agent if things go wrong.</p></li><li><p><strong>New Era of Data Leaks:</strong> &#8220;Leaks&#8221; are no longer just public website postings. Employees dumping sensitive data (board decks, financials) into unsanctioned Gen AI tools to speed up their work is a dangerous new form of intellectual property exfiltration into third-party models.</p></li><li><p><strong>Fighting AI with AI Speed:</strong> Business leaders must equip their security teams with AI tools to handle the rapid decision-making and alert volume required in modern defense. An AI speeds up development and increases threat vectors; human SoC analysts cannot keep up alone.</p></li><li><p><strong>Vigilance for Everyday Users:</strong> AI has made phishing and scam attempts extremely convincing. AI-written emails rose from 3% to 17% in late 2024/early 2025. Everyday users must pause, verify identity via an alternate known channel (like a direct phone call), and remember that if something seems too good to be true, it is.</p><div class="subscription-widget-wrap-editor" data-attrs="{&quot;url&quot;:&quot;https://fulltechahead.substack.com/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe&quot;,&quot;language&quot;:&quot;en&quot;}" data-component-name="SubscribeWidgetToDOM"><div class="subscription-widget show-subscribe"><div class="preamble"><p class="cta-caption">Full Tech Ahead with Amanda is a reader and viewer-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.</p></div><form class="subscription-widget-subscribe"><input type="email" class="email-input" name="email" placeholder="Type your email&#8230;" tabindex="-1"><input type="submit" class="button primary" value="Subscribe"><div class="fake-input-wrapper"><div class="fake-input"></div><div class="fake-button"></div></div></form></div></div></li></ul>]]></content:encoded></item><item><title><![CDATA[Automate Finance End-to-End]]></title><description><![CDATA[In this episode of "Full Tech Ahead," host Amanda Razani speaks with Prashantha Saradesai, Head of AI for Wiss, about how accounting and finance organizations can successfully implement artificial intelligence.]]></description><link>https://fulltechahead.substack.com/p/automate-finance-end-to-end</link><guid isPermaLink="false">https://fulltechahead.substack.com/p/automate-finance-end-to-end</guid><dc:creator><![CDATA[Amanda  Razani]]></dc:creator><pubDate>Sun, 03 May 2026 18:11:01 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/196336932/2ba7a579749357ec304c7b3453e86367.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>In this episode of "Full Tech Ahead," host Amanda Razani speaks with Prashantha Saradesai, Head of AI for Wiss, about how accounting and finance organizations can successfully implement artificial intelligence. <br><br>Saradesai shares insights from evaluating over 200 AI vendors, noting that many finance teams hesitate to adopt AI because they struggle to prove a clear Return on Investment (ROI). He explains that treating AI as an isolated "point solution" (e.g., merely extracting invoice data) is ineffective; instead, organizations must automate end-to-end workflows to see real value. <br><br>Furthermore, he emphasizes that in the strict finance sector, "good enough" is unacceptable, making human-in-the-loop processes essential to mitigate AI hallucinations. <br><br>Finally, he advises companies to refine their internal processes, build strong data foundations, and prioritize change management to ensure a successful AI adoption.<br><br><strong>Key Quotes: </strong><br><br>"In finance, 'good enough' is not an answer. You can't say, 'hey, my finances are good enough.' Even one number doesn't work; it flows through your financial reporting."<br>"If leadership has the vision of bringing AI to the organization, but if you are not bringing everybody in the organization... there won't be any value."<br>"Start investing in AI from the perspective of using it for your end-to-end workflow... being AI native, thinking from a standpoint of making all your employees AI fluent, are the North Stars."<br><br><strong>Takeaways:</strong><br><br>Focus on End-to-End Workflows: Using AI for a single task like invoice extraction won't drive significant ROI. AI should be implemented to handle the entire workflow&#8212;from extraction and matching to approvals, posting entries, and reconciliation.<br><br>Fix Processes and Data First: The biggest mistake companies make is starting with the technology. Organizations must first clearly define their internal processes, clear bottlenecks, and build a solid, well-organized data foundation before deploying AI.<br><br>Prioritize Change Management: An AI initiative will fail if the vision stays only at the executive level. Training employees on both the advantages and the limitations (like hallucinations) of AI is crucial for successful, company-wide adoption.<br><br>Capture Decision "Context": As the industry moves toward autonomous AI agents capable of "computer use," the organizations that will succeed are those building "context graphs"&#8212;documenting not just their raw data, but the specific reasons and context behind their past business decisions.</p><div class="subscription-widget-wrap-editor" data-attrs="{&quot;url&quot;:&quot;https://fulltechahead.substack.com/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe&quot;,&quot;language&quot;:&quot;en&quot;}" data-component-name="SubscribeWidgetToDOM"><div class="subscription-widget show-subscribe"><div class="preamble"><p class="cta-caption">Full Tech Ahead with Amanda is a reader and listener-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.</p></div><form class="subscription-widget-subscribe"><input type="email" class="email-input" name="email" placeholder="Type your email&#8230;" tabindex="-1"><input type="submit" class="button primary" value="Subscribe"><div class="fake-input-wrapper"><div class="fake-input"></div><div class="fake-button"></div></div></form></div></div><p></p>]]></content:encoded></item><item><title><![CDATA[Unlock Safe AI Growth]]></title><description><![CDATA[Explore complex emerging threats such as runtime code generation, "reasoning compromise," and the growing danger of Shadow AI.]]></description><link>https://fulltechahead.substack.com/p/unlock-safe-ai-growth</link><guid isPermaLink="false">https://fulltechahead.substack.com/p/unlock-safe-ai-growth</guid><dc:creator><![CDATA[Amanda  Razani]]></dc:creator><pubDate>Fri, 24 Apr 2026 16:00:48 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/195363086/9ad3e143e885496248eca60aa4445ee4.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>In this episode of "Full Tech Ahead," host Amanda Razani interviews Javed Hasan, CEO and Co-Founder of Lineaje. <br><br>They discuss the critical importance of software supply chain security, emphasizing that 95% of modern software risks come from open-source ingestion. <br><br>Hasan introduces Lineaje's new product, "UnifAI," which is designed to make AI applications secure by design. He highlights a major industry blind spot: AI has become incredibly easy to build, but it is often not safe to run. UnifAI solves this by helping CISOs discover their AI inventory, derive the correct security policies, and autonomously apply those policies in both low-code and high-code environments. <br><br>The conversation also explores complex emerging threats such as runtime code generation, "reasoning compromise," and the growing danger of Shadow AI.<br><br><strong>Key Quotes</strong><br><br>"95% of the risk in modern software is ingested by using open source. So we make open source safe to use by companies."<br><br>"AI has become easy to build, but AI is not safe to run. So what UnifAI does, it makes the AI applications secure by design."<br><br>"Use AI to improve productivity safely."<br><br><strong>Takeaways</strong><br><br>Automate AI Security Policies: CISOs and developers are overwhelmed by rapidly changing AI regulations. Solutions like UnifAI streamline this by discovering all AI assets and autonomously applying the correct security policies directly into the development workflow, eliminating the need for manual rule-reading.<br><br>Beware of "Reasoning Compromise": Hackers are finding new ways to exploit AI without using explicitly bad prompts. By manipulating the context or the "reasoning" of an LLM (e.g., claiming the CEO ordered an action), attackers can bypass built-in controls and extract sensitive data.<br><br>The Threat of Shadow AI and Autonomous Code: Unauthorized AI tools or rogue agents (Shadow AI) can perform deep, unauthorized actions like sending emails or extracting credentials. Furthermore, AI agents writing code at runtime without human oversight represent a massive new security challenge that traditional policies cannot catch.<br><br>The Shift to "Security for AI": We are moving past just using AI to make existing security tasks faster ("AI for security"). The industry must now focus on an entirely new domain&#8212;"Security for AI"&#8212;to protect the newly established AI-centric software infrastructure.</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://fulltechahead.substack.com/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe now&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="/__u/fulltechahead.substack.com/subscribe"><span>Subscribe now</span></a></p><p></p>]]></content:encoded></item><item><title><![CDATA[Off-Grid Data Centers]]></title><description><![CDATA[A data center cooling technology that makes it financially and operationally viable to pair data centers entirely with solar power, creating truly sustainable, off-the-grid facilities.]]></description><link>https://fulltechahead.substack.com/p/off-grid-data-centers</link><guid isPermaLink="false">https://fulltechahead.substack.com/p/off-grid-data-centers</guid><dc:creator><![CDATA[Amanda  Razani]]></dc:creator><pubDate>Thu, 16 Apr 2026 23:52:00 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/194463918/adc8f8fccff4c3adc05ff499415b6cc0.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>In this episode of &#8220;Full Tech Ahead,&#8221; host Amanda Razani interviews Reza Azizian, CEO of Ferveret. <br><br>They discuss the company&#8217;s innovative liquid cooling technology for data centers and AI factories, which is inspired by nuclear reactor cooling. <br><br>Azizian highlights a recent benchmarking study conducted with UCLA, revealing that Ferveret&#8217;s adaptive cooling solution delivers 35% more compute power from the same power envelope compared to traditional methods. Furthermore, the discussion emphasizes sustainability; while a typical 100MW data center consumes the equivalent of 4,500 Olympic swimming pools of water annually, Ferveret&#8217;s closed-loop system consumes essentially zero water. <br><br>This technological breakthrough aims to make the &#8220;AI revolution&#8221; environmentally sustainable and enables the deployment of off-grid data centers in hot, arid regions.<br><br><strong>Key Quotes</strong></p><p><br>&#8220;We developed liquid cooling technologies for data centers and AI factories, which is inspired by nuclear reactor cooling.&#8221;<br>&#8220;...in a 100 megawatt datacenter, that can translate into almost 230 million of more revenue per year, which is quite significant.&#8221;<br>&#8220;A typical 100 megawatt data center can consume up to 4500 Olympic swimming pools of water per year for cooling... our solution basically works with a closed loop. So the water consumption is basically almost zero.&#8221;<br>&#8220;We are here to help to make the AI revolution sustainable.&#8221;<br><br><strong>Takeaways</strong><br><br>Massive Efficiency Gains: A recent UCLA study proved that Ferveret&#8217;s cooling solution provides 15% more compute at the server level and a total of 35% more compute at the facility level using the exact same power contract.<br><br>Zero Water Waste: Traditional data centers rely on evaporative cooling, wasting massive amounts of water. Ferveret utilizes a sealed, closed-loop system that doesn&#8217;t evaporate water, drastically reducing the environmental footprint.<br><br>Unlocking New Locations: Because the system operates efficiently without consuming water, it allows companies to build data centers in drought-prone, highly regulated areas (like Arizona or Nevada).<br><br>Off-Grid Potential: The efficiency of this cooling technology makes it financially and operationally viable to pair data centers entirely with solar power, creating truly sustainable, off-the-grid facilities.</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://fulltechahead.substack.com/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe now&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="/__u/fulltechahead.substack.com/subscribe"><span>Subscribe now</span></a></p><p></p>]]></content:encoded></item><item><title><![CDATA[How to Help Your AI Team]]></title><description><![CDATA[The complexities of building AI governance teams and navigating the &#8220;three-language problem&#8221; where technical, regulatory and business teams struggle to communicate.]]></description><link>https://fulltechahead.substack.com/p/how-to-help-your-ai-team</link><guid isPermaLink="false">https://fulltechahead.substack.com/p/how-to-help-your-ai-team</guid><dc:creator><![CDATA[Amanda  Razani]]></dc:creator><pubDate>Thu, 09 Apr 2026 22:26:06 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/193738297/7fb4de2f80f77e05eb853d9eaa854801.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>In this episode of &#8220;Full Tech Ahead,&#8221; Amanda Razani interviews Mery Zadeh, SVP of AI Governance and Risk Consulting at Lumenova AI. The conversation centers on the complexities of building AI governance teams and navigating the &#8220;three-language problem&#8221; where technical, regulatory and business teams struggle to communicate.</p><p>Zadeh advises companies to stop searching for &#8220;unicorn&#8221; candidates who possess all these skills and instead focus on cross-training and rotation programs. Furthermore, as AI evolves from Generative AI to Agentic AI (systems that take independent actions), she emphasizes the critical need to shift from annual audits to real-time, continuous monitoring.</p><p>Ultimately, she notes that the most successful AI governance frameworks are practical ones that developers actually use, rather than theoretically perfect models.</p><p><strong>Key Quotes</strong><br></p><ul><li><p>&#8220;We&#8217;re turning AI risk to possibilities.&#8221;</p></li><li><p>&#8220;We should stop looking for a Unicorn... start on career paths, start on education.&#8221;</p></li><li><p>&#8220;You can&#8217;t govern what you can&#8217;t see.&#8221;</p></li></ul><p><strong>Takeaways</strong><br></p><ul><li><p>Solve the &#8220;Three-Language Problem&#8221;: Effective AI governance requires fluency in business, technology, and compliance. Instead of hunting for an impossible candidate who knows it all, organizations should implement rotation programs (e.g., auditors spending time with tech teams) to cross-train their current workforce.</p></li><li><p>Integrate Teams Across the AI Lifecycle: From the initial business intake and legal risk assessment to the developer build phase, cross-functional teams must collaborate continuously to ensure the AI system is technically sound, compliant, and fit for its intended use.</p></li><li><p>Shift to Continuous Monitoring: As the industry moves toward Agentic AI&#8212;where AI agents execute tasks like booking or canceling meetings&#8212;traditional annual audits are obsolete. Organizations must implement real-time monitoring and strict permission controls to catch and correct issues immediately.</p></li><li><p>Prioritize Practical Governance: The most effective AI governance isn&#8217;t a flawless, overly complex policy; it&#8217;s a practical framework with clear controls and evaluations that developers understand, see value in, and actually follow.</p></li></ul>]]></content:encoded></item><item><title><![CDATA[The End of SEO?]]></title><description><![CDATA[Amanda Razani interviews Ryan Johnson, CPO of CallRail, about how Artificial Intelligence can benefit small and medium-sized businesses (SMBs).]]></description><link>https://fulltechahead.substack.com/p/the-end-of-seo</link><guid isPermaLink="false">https://fulltechahead.substack.com/p/the-end-of-seo</guid><dc:creator><![CDATA[Amanda  Razani]]></dc:creator><pubDate>Thu, 02 Apr 2026 18:28:48 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/192990383/cbb51259de4c4866e7d08525fdc62a1b.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>In this episode of "Full Tech Ahead," Amanda Razani interviews Ryan Johnson, CPO of CallRail, about how Artificial Intelligence can benefit small and medium-sized businesses (SMBs). Johnson explains CallRail's evolution into a conversation intelligence platform and advises business owners to use AI to solve long-standing "legacy problems"&#8212;such as managing after-hours calls or handling peak call volumes&#8212;rather than inventing new problems to solve. <br><br>He emphasizes the importance of starting small, setting realistic expectations, and securing leadership buy-in to avoid the high failure rate of AI projects. Finally, the discussion touches on the future of AI, including the rise of agentic AI and its potential impact on search engines and SEO.<br><br><strong>Key Quotes</strong><br>"Where can AI solve the gaps that you've probably had for many, many years?"<br>"The most important thing about AI is it's not this like light switch that this happens. You actually have to invest time into it from a lot of different angles."<br>"Start small, start somewhere, don't be afraid of it and, and just learn."<br>Takeaways<br><br><strong>Target Legacy Problems:</strong> AI is highly effective at filling gaps in daily operations, such as handling peak-hour calls, answering queries after traditional business hours, and conducting initial lead qualification.<br>Start Small and Be Realistic: Avoid overwhelming implementations. Begin with a narrow, focused use case to get comfortable. Set realistic expectations, as AI is not magic and often requires fine-tuning to achieve high accuracy.<br><br><strong>Leadership Buy-in is Crucial:</strong> To avoid the common pitfall of AI project failures, businesses must define clear, measurable goals and ensure full support from the executive team and business owners before implementation.<br><br><strong>The Future is Agentic AI:</strong> The next major evolution will involve AI agents communicating with one another to execute complex tasks, which will likely redefine consumer search experiences and the future of SEO.</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://fulltechahead.substack.com/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe now&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="/__u/fulltechahead.substack.com/subscribe"><span>Subscribe now</span></a></p><p></p><div class="captioned-image-container"><figure><a 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