Polymarket - Issues with delayed open order read responses – Incident details

All systems operational

Issues with delayed open order read responses

Resolved
Major outage
Started 17 days agoLasted about 4 hours

Affected

Predictions

Partial outage from 6:23 AM to 6:30 AM, Major outage from 6:30 AM to 10:23 AM, Degraded performance from 10:23 AM to 10:47 AM

Predictions Trading API (CLOB)

Partial outage from 6:23 AM to 6:30 AM, Major outage from 6:30 AM to 10:23 AM, Degraded performance from 10:23 AM to 10:47 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    The fix has been applied and we will remain in cancel-only mode until 10:40am UTC before trading resumes.

  • Update
    UTC
    Update

    The fix for the issue is still being applied. We are targeting 11:00am UTC for full trading resumption, with cancel-only mode for at least 15 minutes beforehand.

  • Update
    UTC
    Update

    A fix for the issue is in progress. We are targeting to resume trading by latest 10:00am UTC, but will send an updated ETA as we have it. There will be 15 minutes of cancel-only before trading resumes.

  • Identified
    UTC
    Identified

    We are pausing trading while we continue to address this incident. There will be a cancel-only mode before trading is resumed.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.